Delivery information
HOW DO YOU DELIVER?
All our cheeses are sent using Royal Mail Tracked 24 next-day delivery. We choose Royal Mail because we trust them to handle our parcels with care and provide a reliable service, helping ensure your cheese arrives with you in perfect condition.
We cut, wrap and pack your cheese fresh to order on the day of dispatch.
Your cheese is delivered in a sustainably sourced cardboard gift box.
where do you deliver?
We deliver to all postcodes across the UK by next-day Royal Mail delivery including Highlands, Islands and Northern Ireland.
When do you deliver?
Tuesday to Friday every week. You choose your preferred delivery date at the checkout.
You can order as far in advance as you would like.
what if i'm ordering for a special occasion?
If you're ordering for a special occasion, birthday, wedding or event, we strongly recommend arranging delivery a day or two in advance.
This allows a little extra time for any unforeseen courier delays and gives you peace of mind that your cheese will be ready and waiting for the big day.
what happens if my parcel is delayed?
Most orders arrive on the date you choose, but isn't always guaranteed. Traffic, weather or courier delays can occasionally hold a parcel up.
If it's not delivered on the date you are expecting it, it should arrive the following day latest.
Our sustainable packaging is designed to keep your cheeses cool and fresh for up to 48 hours.
Can I change details of my delivery once I've ordered?
Yes, if you have an account with us you simply click the person icon on the top right of the homepage and you can change delivery dates, addresses, dietary needs, names and numbers.
If you shopped as a guest, just drop us an email or a call and we can adjust anything you need.
do you deliver outside the uk?
We don't currently deliver outside the UK>
Mainland UK costs
Standard delivery cost is £4.99, with free shipping on orders of £60 or more.
Next-day delivery on orders placed before 12pm. We deliver Tuesday to Friday each week.
Northern Scotland & Highlands costs
Standard delivery cost is £4.99, with free shipping on orders of £60 or more.
Deliveries to this area are next day, however to remote or very northern areas, they can sometimes take an additional day to arrive.
Our packaging is designed to maintain your cheese for up to 48 hours.
Northern Ireland & Islands costs
Standard delivery cost is £4.99, with free shipping on orders of £60 or more.
Orders for NI & islands can sometimes take an additional day to arrive.
Our packaging is designed to maintain your cheese for up to 48 hours.
“We take great pride in sending exceptional cheese to doorsteps across the UK. Every order is carefully packed by our team to ensure your cheese arrives in perfect condition, tasting delicious and beautifully presented.”
Lucie, Owner
DELIVERY COSTS
Standard delivery of £4.99 is charged at checkout for all UK addresses. Enjoy free delivery on orders over £60.
ROYAL MAIL
We use Royal Mail Tracked 24 to deliver our cheese straight to your door. We carefully pack every order to keep your cheese cool and protected in transit, and Royal Mail’s tracked service allows you to follow your parcel’s journey from our fridge to yours.
SENDING CHEESE AS A GIFT
Our cheese parcels are beautifully packed and presented, making them a lovely gift for cheese lovers. We want every delivery to feel like an exciting little unveiling — from opening the box to discovering the delicious cheeses inside.
There’s no invoice or pricing information included in the parcel, so your recipient won’t see what you paid.
You can also add a personal gift message at checkout. We’ll print your message and pop it into a card inside the box, ready for your recipient to enjoy.
DIFFICULT ADDRESSES
If your address can be tricky to locate, please add clear delivery instructions to the delivery notes box at checkout to help the courier find you easily. This is particularly useful for properties with shared entrances, flats, converted buildings, long driveways, concierge, new developments or addresses that can be difficult to spot from the road.
You can include details such as where to find your entrance, which door or building to use, a safe place to leave the parcel, or any useful landmarks.
The more information you can provide, the easier it is for your driver to find you and get your cheese safely to your door!
RECYCLING OUR PACKAGING
We're committed to reducing our impact, using recyclable, home-compostableWe’re committed to keeping the environmental impact of our packaging as low as possible. Around 95% of our packaging is recyclable, reusable or compostable, and we’re continually looking for better ways to improve this.
Because we’re sending a perishable product that needs to stay cool in transit, there are some limitations to the materials we can use. But we work hard to balance keeping your cheese fresh and protected with making thoughtful, environmentally responsible packaging choices.
Once your cheese has arrived, please reuse, recycle or compost the packaging wherever possible. We’ve included a few simple tips below to help you work out what can be recycled and what can be reused.
Every little bit helps, and we’ll continue to look for ways to make our packaging kinder to the planet without compromising the quality of your cheese. packaging wherever possible.
